Task-shift map
8 government job families: what is automated, augmented, new or stays human, and what managers can do now.
What changes through 2030, and why
How government work is changing
How tasks in government jobs change through 2030, which skills are growing, and which technologies drive the change. A qualitative, sourced reading with no automation percentages.
Try it: pick a job family
For each job family: what is automated, what tools augment, which new tasks emerge, and what stays human.
Moves from gathering and summarising information to testing options with data and weighing their consequences for beneficiaries.
Editorial estimateAutomated
Routine tasks systems are likely to take over, with human review.
Compiling references and international practice into a first summary
Augmented
Tasks where the employee stays responsible and tools speed the work.
Analysing data to support policy options
New
New tasks the transformation itself creates.
Checking generative AI output before it enters a policy paper
Stays human
Tasks built on judgment, relationships and accountability.
Balancing competing interests and proposing a compromise
Growing skills: Reading data and its limits (AI & Data), Digital legislation awareness (Policy & Governance), Storytelling with data (Leadership)
Every task, and what managers can do now, in the task-shift mapPages in this section
Skills for 2030
Demand direction for the eight domains through 2030: what grows, what shifts and what declines.
Technologies changing government work
Each technology and the skills it asks of employees, with its time horizon.