The registry holds 40 skills in 8 domains, and each skill has its own record: definition, the role categories that need it, an example task, the evidence basis, prerequisites and the linked self-assessment statement.
Editorial records, not yet field-tested; the evidence basis describes the frameworks for the skill family, not the single skill.
Domain:
Role category:
40 of 40 skills shown
AI & Data
Reading data and charts and interpreting their practical meaning with confidence.
Example task: Explain a weekly service metric to your manager in one correct sentence.
Self-assessment statement: I can interpret what the numbers in a table or chart mean for a decision at work.
Prerequisites: None — an entry point for everyone.
Evidence basis: SFIA 9 (DATS/DAAN/MLNG/AIDE), DigComp (data), and SDAIA’s national data & AI strategy.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
AI & Data
Applying ownership, quality and classification rules to entity data as a documented asset.
Example task: Classify one dataset in your unit per the classification policy.
Self-assessment statement: I can apply data-classification rules when handling my organization’s data.
Prerequisites: Data literacy.
Evidence basis: SFIA 9 (DATS/DAAN/MLNG/AIDE), DigComp (data), and SDAIA’s national data & AI strategy.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
AI & Data
Turning analysis into visuals that non-specialists understand and that drive a decision.
Example task: Turn a real analysis result into a single chart that explains it to a non-technical manager.
Self-assessment statement: I can turn a data-analysis result into a chart that non-specialists understand.
Prerequisites: Data literacy.
Evidence basis: SFIA 9 (DATS/DAAN/MLNG/AIDE), DigComp (data), and SDAIA’s national data & AI strategy.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
AI & Data
Directing generative models with structured prompts and critically reviewing outputs before use.
Example task: Prompt an AI assistant to draft a letter, then review it before adoption.
Self-assessment statement: I can write effective prompts for a generative AI tool to complete a work task.
Prerequisites: None.
Evidence basis: SFIA 9 (DATS/DAAN/MLNG/AIDE), DigComp (data), and SDAIA’s national data & AI strategy.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
AI & Data
Recognizing bias, transparency and accountability risks in government AI use and proposing safeguards.
Example task: Assess a proposed AI use case against an ethical-risk checklist.
Self-assessment statement: I can identify bias and transparency risks in a proposed AI use case.
Prerequisites: Generative-AI use + data literacy.
Evidence basis: SFIA 9 (DATS/DAAN/MLNG/AIDE), DigComp (data), and SDAIA’s national data & AI strategy.
Role categories: GeneralAppliedSpecialistTeam leadership
Version and review date: v1.0 · 2026-10
Cybersecurity
Recognizing phishing and suspicious links and practicing safe daily habits.
Example task: Inspect a suspicious message, identify three phishing signs, then report it.
Self-assessment statement: I can recognize phishing messages and suspicious links when they arrive.
Prerequisites: None.
Evidence basis: SFIA 9 (SCTY/INAS/IAMT/SCAD), NCA binding controls (ECC/OTCC), and the Personal Data Protection Law.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Cybersecurity
Applying minimization, consent and legal basis when processing personal data.
Example task: Review a data-collection form in your work and remove one unnecessary field.
Self-assessment statement: I can apply data-minimization when collecting beneficiary data.
Prerequisites: Security awareness.
Evidence basis: SFIA 9 (SCTY/INAS/IAMT/SCAD), NCA binding controls (ECC/OTCC), and the Personal Data Protection Law.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Cybersecurity
Knowing the first reporting steps for a suspected security incident — when and how.
Example task: Save your entity’s security-reporting channel and try it in a drill.
Self-assessment statement: I can describe the first steps for reporting a suspected security incident.
Prerequisites: Security awareness.
Evidence basis: SFIA 9 (SCTY/INAS/IAMT/SCAD), NCA binding controls (ECC/OTCC), and the Personal Data Protection Law.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Cybersecurity
Granting access on least-privilege and reviewing it periodically.
Example task: Review who has access to a system you use and remove one excess grant.
Self-assessment statement: I can contribute to reviewing access rights on a system I work with, using least-privilege thinking.
Prerequisites: Security awareness.
Evidence basis: SFIA 9 (SCTY/INAS/IAMT/SCAD), NCA binding controls (ECC/OTCC), and the Personal Data Protection Law.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Cybersecurity
Embedding security considerations in design from the idea, not after the build.
Example task: Add one security question to an upcoming project-concept document.
Self-assessment statement: I can propose embedding cybersecurity considerations at the start of a new digital project.
Prerequisites: Security awareness + risk basics.
Evidence basis: SFIA 9 (SCTY/INAS/IAMT/SCAD), NCA binding controls (ECC/OTCC), and the Personal Data Protection Law.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Cloud & Infra
Understanding the cloud service models (IaaS/PaaS/SaaS) and when each fits.
Example task: Classify three tools your entity uses by service model.
Self-assessment statement: I can explain the difference between the three cloud service models (IaaS, PaaS, SaaS).
Prerequisites: None.
Evidence basis: SFIA 9 (ARCH/IFDN/ITOP), the cloud-first policy, and government interoperability standards.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Cloud & Infra
Understanding how systems exchange data via APIs and why open standards matter.
Example task: Read the API documentation of one integration between two systems in your entity.
Self-assessment statement: I can describe how two systems exchange data through an API.
Prerequisites: Cloud service models.
Evidence basis: SFIA 9 (ARCH/IFDN/ITOP), the cloud-first policy, and government interoperability standards.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Cloud & Infra
Assessing legacy-modernization options (rehost/rebuild/replace) with rationale.
Example task: Write an options memo for one legacy system with a recommendation.
Self-assessment statement: I can weigh the modernization options for a legacy system (rehost, rebuild, replace) and pick one with a rationale.
Prerequisites: Cloud models + interoperability.
Evidence basis: SFIA 9 (ARCH/IFDN/ITOP), the cloud-first policy, and government interoperability standards.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Cloud & Infra
Understanding the role of national digital identity in service delivery and its requirements.
Example task: Explain to a colleague how single sign-on shortens a beneficiary journey.
Self-assessment statement: I can explain the role of national digital identity in delivering government services.
Prerequisites: None.
Evidence basis: SFIA 9 (ARCH/IFDN/ITOP), the cloud-first policy, and government interoperability standards.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Cloud & Infra
Defining business-continuity and recovery requirements and managing vendor risk.
Example task: Define a recovery-time objective for one critical service in your entity.
Self-assessment statement: I can define continuity and vendor-risk requirements for a critical digital service.
Prerequisites: Cloud service models.
Evidence basis: SFIA 9 (ARCH/IFDN/ITOP), the cloud-first policy, and government interoperability standards.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Service Design
Drawing out real beneficiary needs through structured interviews.
Example task: Interview one beneficiary and record three observations about their real experience.
Self-assessment statement: I can run an interview with a beneficiary and draw out their real need from it.
Prerequisites: None.
Evidence basis: DGA digital-service standards, the UK GDS service manual, and DigComp (content & collaboration).
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Service Design
Mapping the end-to-end beneficiary journey and marking its pain points.
Example task: Map a journey for a service you know and mark at least one pain point.
Self-assessment statement: I can map a beneficiary journey through a service and mark its pain points.
Prerequisites: User research.
Evidence basis: DGA digital-service standards, the UK GDS service manual, and DigComp (content & collaboration).
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Service Design
Ensuring people with disabilities and seniors access digital services equally.
Example task: Check one service page against accessibility standards and propose one fix.
Self-assessment statement: I can check a digital-service page against accessibility standards.
Prerequisites: User research.
Evidence basis: DGA digital-service standards, the UK GDS service manual, and DigComp (content & collaboration).
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Service Design
Writing service content in plain language matched to the audience’s understanding.
Example task: Rewrite a technical paragraph from a service so a teenager understands it.
Self-assessment statement: I can write service content in plain language its target audience understands.
Prerequisites: None.
Evidence basis: DGA digital-service standards, the UK GDS service manual, and DigComp (content & collaboration).
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Service Design
Testing the service with real users and turning observations into improvements.
Example task: Run one usability test with five users and document the top three issues.
Self-assessment statement: I can run a usability test with a real user and document the findings.
Prerequisites: User research + journey mapping.
Evidence basis: DGA digital-service standards, the UK GDS service manual, and DigComp (content & collaboration).
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Policy & Governance
Linking digital initiatives to national strategic goals and measuring their progress.
Example task: Link one initiative in your entity to a specific Vision 2030 goal with a metric.
Self-assessment statement: I can link a digital initiative I work on to a specific national strategic goal.
Prerequisites: None.
Evidence basis: OECD digital-government and digital-talent frameworks, PDPL, and open-government frameworks.
Role categories: GeneralTeam leadershipExecutive
Version and review date: v1.0 · 2026-10
Policy & Governance
Identifying the digital regulations applying to a project (data protection, AI) and applying them.
Example task: Identify two regulations applying to your current project and what they change in it.
Self-assessment statement: I can identify the digital regulations that apply to a project I work on, such as personal data protection.
Prerequisites: None.
Evidence basis: OECD digital-government and digital-talent frameworks, PDPL, and open-government frameworks.
Role categories: GeneralAppliedSpecialistTeam leadership
Version and review date: v1.0 · 2026-10
Policy & Governance
Assessing what can be published as open data and governing it with privacy and quality controls.
Example task: Assess one dataset for open-publication suitability with a checklist.
Self-assessment statement: I can assess whether a dataset is suitable for open-data publication.
Prerequisites: Legislation awareness.
Evidence basis: OECD digital-government and digital-talent frameworks, PDPL, and open-government frameworks.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Policy & Governance
Detecting digitally excluded groups and ensuring equivalent alternative channels for them.
Example task: Identify a group a digital service in your entity might exclude and propose an alternative channel.
Self-assessment statement: I can identify a beneficiary group a digital service might exclude and propose an alternative channel for it.
Prerequisites: None.
Evidence basis: OECD digital-government and digital-talent frameworks, PDPL, and open-government frameworks.
Role categories: GeneralAppliedSpecialistTeam leadership
Version and review date: v1.0 · 2026-10
Policy & Governance
Drafting outcome-based technology procurement that avoids vendor lock-in.
Example task: Rewrite one requirement in a procurement document from a specification into an outcome.
Self-assessment statement: I can draft technology procurement requirements based on outcomes rather than restrictive specifications.
Prerequisites: Legislation awareness.
Evidence basis: OECD digital-government and digital-talent frameworks, PDPL, and open-government frameworks.
Role categories: GeneralTeam leadershipExecutive
Version and review date: v1.0 · 2026-10
Agile Delivery
Working in short delivery cycles with clear roles and ceremonies.
Example task: Attend a full sprint cycle (planning/review/retrospective) and record your role in each.
Self-assessment statement: I can work in a team that runs short delivery cycles with clear roles and regular meetings.
Prerequisites: None.
Evidence basis: SFIA 9 (PROD/REQM/BUSA), agile principles, and government benefits-measurement standards.
Role categories: GeneralApplied
Version and review date: v1.0 · 2026-10
Agile Delivery
Leading a digital product through discovery, beta, launch and continuous improvement.
Example task: Identify your product’s current stage and what evidence would move it to the next.
Self-assessment statement: I can identify which stage a digital product has reached (discovery, beta, launch) and what it needs to move to the next one.
Prerequisites: Agile ways of working.
Evidence basis: SFIA 9 (PROD/REQM/BUSA), agile principles, and government benefits-measurement standards.
Role categories: GeneralAppliedSpecialist
Version and review date: v1.0 · 2026-10
Agile Delivery
Writing user stories with testable acceptance criteria everyone understands.
Example task: Turn one work request into a user story with an acceptance criterion.
Self-assessment statement: I can write a user story with testable acceptance criteria.
Prerequisites: None.
Evidence basis: SFIA 9 (PROD/REQM/BUSA), agile principles, and government benefits-measurement standards.