Role sheet · Data & AI
Performance Analyst
محلل أداء الخدمات
Measures digital-service performance with data and turns metrics into concrete improvement decisions.
Tasks changing in this role, 2026–2030
An illustrative development reference, not a job description or a requirement.
- Moving from periodic reports to live dashboards followed by the service ownerShiftingAI & DataAgile Delivery
- Linking service indicators to the beneficiary’s actual experienceGrowingService Design
- Explaining what lies behind a number to leadersGrowingLeadership
- Collecting data from systems by handDecliningAI & Data
A sample work product that shows the skill
A dashboard for one service with five indicators, each with a source and an owner.
Core responsibilities
- Define performance indicators and build dashboards for live services.
- Analyze user journeys and drop-off points, delivering insight to product teams.
- Support improvement decisions with honest measurement evidence — not vanity metrics.
Target level in each domain
Editorial estimateWhat is usually expected of someone in this role, as a guide for a development conversation, not for performance appraisal.
- AI & DataProficiency (3 of 4)
- CybersecurityAwareness (1 of 4)
- Cloud & InfraAwareness (1 of 4)
- Service DesignProficiency (3 of 4)
- Policy & GovernanceApplication (2 of 4)
- Agile DeliveryProficiency (3 of 4)
- Emerging TechAwareness (1 of 4)
- LeadershipApplication (2 of 4)
Matching SFIA skill codes
An editorial, indicative mapping.
MEASBINTDAANVISL